Privacy Policy

Banana Joe Tours is committed to protecting your privacy. When using this website, if we request certain information by which you can be identified, rest assured that it will only be used in accordance with this privacy statement.

We may update this policy from time to time by posting changes on this page. Please review this page regularly to ensure your satisfaction with any modifications. This policy has been effective since 01/08/2019.

Information Collection and Usage:

We collect the following information via contact forms, email links, and cookies on the website:

• Surname.
• Contact information, including email address, telephone number, and address.
• IP addresses and server logs.

We gather this information to understand your needs and provide a better service, including:

• Contacting you regarding your inquiry.
• Internal record keeping.
• Improving our services.
• Monitoring website traffic volume and visitor counts.

Security:

Banana Joe Tours uses Rezdy, PayPal, and Authorize.Net for secure online payments. Please refer to their respective websites for terms and conditions. We do not store any financial information about our customers. All card details and online transactions are processed securely through Rezdy, PayPal, or Authorize.Net.

Information Sharing:

We request information from users on our website when booking items or using our contact form. This data, including customer names, addresses, and contact details, is solely used to fulfill customer orders or inquiries. We do not sell, share, or disclose this information to third parties.

Protection of Personal Information:

We protect your personal information by:

• Storing information securely, both electronically and physically.
• Destroying irrelevant information, unless required by law.
• Minimizing access to your information by staff or third parties.

Data Retention:

We retain your personal information for necessary periods, including statutory and regulatory requirements.

Third-Party Access:

To provide requested services, third parties may need to process your personal information. Google Analytics is used for website analytics. Please refer to their privacy policy for more details.

Your Rights:

You have the following rights regarding your personal information:

• Request access to your information.
• Request changes or updates to your information.
• Request erasure of your information, unless there are legal reasons not to comply (we will always provide you with more details about your rights in our response to your request).
• Request a copy of your information.

Contact us to exercise these rights.

IP Addresses and Server Logs:

This website records IP addresses and produces server logs solely for monitoring traffic volume and visitor counts, not for tracking individual activities.

Cookies:

Cookies are used to enhance your website experience. We use traffic log cookies for statistical analysis, removing data after use. Cookies do not provide access to your computer or personal information.

Links to Other Websites:

Our website may contain links to external sites. We are not responsible for their privacy practices. Exercise caution and review their privacy policies.

Your Personal Information:

You may request details of personal information we hold about you. If any information we hold is incorrect, please contact us for prompt correction.

Queries or Concerns:

If you have concerns about your information’s treatment, contact us, and we will assist in resolving any issues.

Notification of Changes:

Banana Joe Tours reserves the right to change this Policy at any time, with amendments becoming effective upon posting on this website. Significant changes will be communicated via email. Continued use of our services signifies acceptance of any amended policy.